A Doordash Review that’s Straightforward and Unbiased

At Food Delivery Guru, we take our reviews seriously. We remain balanced and unbiased when we review the plethora of food delivery services. Let’s face it, when hunger hits you in the stomach and food is a just a tap away, we don’t want you wasting precious munching time trying to figure out which food delivery service to use!

In this post we will be sharing a DoorDash review — because DoorDash is one of the fastest growing food delivery services in the biz. We will cover:

  • A quick history of the company
  • What areas they service
  • What kind of food they deliver
  • What people are saying about DoorDash
  • Bonus: Coupon code you can try on your first order!

A Brief History of DoorDash

DoorDash was founded in 2013 by Stanford students Andy Fang, Stanley Tang and Tony Xu. At the time, Seamless and GrubHub dominated the market for food delivery services.

However, DoorDash offered to do something a bit different: hire and manage their own drivers so restaurants without their own delivery drivers could deliver food. This was a huge deal for college campuses and suburban areas and helped expand DoorDash to 42 markets.

For their first 200 deliveries, the founders delivered the orders themselves to learn more about about their service.

What separates DoorDash from other competitors, they built their logistics on Artificial Intelligence.

What areas does DoorDash service?

Today, DoorDash operates in over 500 cities in North America. As of October 2017, DoorDash lists the following major cities where they deliver:

  • Atlanta
  • Austin
  • Boston
  • Calgary
  • Charlotte
  • Chicago
  • Dallas
  • Denver/Boulder
  • Edmonton
  • Houston
  • Indianapolis
  • Las Vegas
  • Miami
  • Milwaukee
  • Minneapolis
  • Nashville
  • New York
  • Northern California
  • Ohio
  • Oklahoma
  • Orlando
  • Phoenix
  • Salt Lake City
  • San Antonio
  • Seattle
  • Southern California
  • St. Louis
  • Tampa
  • Toronto
  • Vancouver
  • Washington, D.C.

What kinds of food does DoorDash deliver?

Practically everything imaginable (as long as it’s in your area).

Currently, DoorDash lists 53 different cuisines on their website. From British to barbecue and burgers to bubble tea, whatever you crave, chances are you’ll find it.

However, you should be aware that DoorDash has specific delivery times:

  • Monday – Thursday: 9:00AM – 11:30PM
  • Friday – Saturday: 9:00AM – 2:00AM
  • Sunday: 9:00AM – 11:30PM

What are people saying about DoorDash?

No DoorDash review would be complete without actual user feedback. Here are what a few people are saying about the food delivery service:

“I’ve been a customer for over a year and totally love DoorDash’s services. I mainly use them on Sundays or when I’m too busy with my toddler to go pick up food myself. I love that they send you updates up until your food arrives, the food always arrives within the timeframe they set, and their app works great. It’s all you need from a food delivery service.” -Ala, brightreviews.com

“Some people say things but so far so good. Food on time, was good, no problem with this company.” -Angel, brightreviews.com

“I’m done with Doordash. They have stood me up for the last time. After waiting 2 hours for my delivery I got a “text” from my “dasher” telling me there was a problem with my delivery and that that Doordash was working to resolve the problem. This is not the first time I have had this problem with Doordash but the service, when it works, is very convenient for me. What is not convenient is not getting my food and instead, delivering me excuses and out and out lies. If you need your food “for sure”–pick it up or try a different service. Doordash is just not reliable.” -Michael, sitejabber.com

“Food never arrived. I received a text, a call (both to inform me the restaurant was running late), and then a second text that the food was picked up. Website said the food was delivered. Funny, it didn’t make it the 0.3 mi to my house. No customer service rep to answer my chat on Fridaynight. Next day…customer service chat was a joke, just excuses and lies.” -Shelli, sitejabber.com

Overall, ratings and comments for the DoorDash app in both the Google Play Store and Apple’s iTunes are positive.

DoorDash customer reviews on Google play store

Google Play Store ratings

doordash reviews on apple app store

Apple App Store ratings

A Coupon You Can Try

Has this DoorDash review has made you want to give the service a try? New customers can save $2 with this code:


How to Order from DoorDash with Promo Codes

To use our DoorDash promo codes follow these simple instructions:

For web orders

If you want, you can head straight from this DoorDash review over to doordash.com and create an account (or log into an existing account).

Enter in your location and use the filters to find available foods in your area. After you have made your selections, click on the cart button in the top right corner of your screen.

Double check your order information, enter in your payment information, and look for the “Add promo code” option under the payments section.

Copy one a Door Dash coupon and paste it into the box and click “Apply.”

Woohoo! You just saved money with a DoorDash coupon!

how to use a doordash coupon

For mobile orders

Download the DoorDash app here for Apple devices or for Android here.

Select your favorite cuisines and add them to your cart. To checkout, simply click on the red “View Cart” button. Double check your order then click on “Promo code” towards the bottom.

Enter in one of the DoorDash coupons above and then click “Apply”.

how to use a doordash promo code

Double woohoo! The DoorDash promo code just kept a dash of cash in your wallet!

We’d love to hear about your experience to help us keep this DoorDash review accurate and up to date. Leave us a comment!

Not sold after this DoorDash review? Here are some alternatives you can try.

  • Caviar
  • Bite Squad
  • GrubHub