We're going to be honest, we never heard of Bite Squad until one of our Gurus happened to spot one of their vehicles. So, we decided to do some homework and write a Bite Squad review!
As it turns out, this gem of a food delivery service has a lot going on, from uniformed drivers (who are employees and not just contractors) to a unique 5-step order tracker.
Bite Squad has our attention, and hopefully yours as well.
As you will see, we remain balanced and unbiased when we review food delivery services. That's why we present facts and not opinions.
In this Bite Squad review we will cover:
- A quick history of the company
- What areas they service
- What kind of food they deliver
- What people are saying about Bite Squad
- Bonus: Coupon code you can try on your first order!
Quick History of Bite Squad
Bite Squad was founded in 2014 by Kian Salehi and Arash Allaei, two friends who wanted fast and reliable food delivery in Minneapolis.
While most food delivery services contract out their deliveries, Bite Squad hires and supplies their drivers with branded cars and uniforms. Bite Squad also integrates Yelp reviews into their ordering process (knowing most people will probably search for restaurant reviews before ordering).
In December of 2015, Bite Squad received investment from Brightstone Venture Capital who currently remain their only investor.
In 2017, Bite Squad acquired 17 other smaller food delivery services such as, Delicious Deliveries, Foodie Call, and 2 Dollar Deliveries
What areas does Bite Squad service?
Although smaller compared to other food delivery services, Bite Squad operates in many major markets across the US. They've broken into new markets through their acquisitions in 2017. Currently you can find Bite Squad in:
- North Carolina
- South Carolina
What kinds of food does Bite Squad deliver?
Like most food delivery services, Bite Squad's offering is limited to the area you are located in (namely within a 7 mile radius).
While researching this post, we did notice that Bite Squad offered to deliver liquor. However, we believe this option depends on your location and the local laws.
A few examples of cuisine they offer are:
- Gluten Free
What are people saying about Bite Squad?
Here are a few examples of what people are saying about the Bite Squad service:
"Bitesquad is by far the best food delivery service around. I have use grub hub, door dash, Amazon, and even uber; none of them provide the quality service like bitesquad." -Selena, trustpilot.com
"The ordering of food was easy. The app was simple. The driver was ahead of the estimated delivery time. The food was mostly hot, and did not seem very authentic indian food. the Gobi Manchurian was soggy. But that is really the restaurants issue, not bite squads." -Randy, trustpilot.com
"Bitesquad promised to deliver in 50 minutes when ordering. No update or response until 2 Hours. Customer service unable to help. Call local pizza service from now on." -Nick K, sitejabber.com
"I am reviewing for BiteSquad in Seattle area, WA. The service seemed reliable,the driver arrived on time and no messed up order. The delivery fee was somewhat okay $5.99 considering the restaurant is 20minutes distance. However, they make you pay the tips to the driver and their online team in advance upon paying for your order. It may be okay but it is NOT okay when they add up tax with the tips amount you pay! I would prefer to give tips to the driver in person, rather paying in advance and added tax with it! that is not right and unethical.." -Hana A, sitejabber.com
However, ratings and comments for the Bite Squad app in both the Google Play Store and Apple's iTunes didn't seem to hold up to their reputation:
A Coupon You Can Try
Want to give the service a try after reading this Bite Squad review? New customers receive free shipping on orders of $10 or more:
How to Order from Bite Squad with Promo Codes
To use our Bite Squad promo codes follow these simple instructions:
For web orders
Visit bitesquad.com and create a Bite Squad account or log into an existing one.
Use the search bar to determine which restaurants deliver or allow pick up in your area. When you find what you want, head over to the checkout page. After double checking your order information, scroll towards the bottom of the page and find the coupon box.
Copy one of our Bite Squad coupon codes above and paste it into the box and click “Apply.”
Ta-da! You just saved money with a Bite Squad coupon!
For mobile orders
Select your favorite foods and add them to your cart. To checkout, simply click on the checkout button (lower right corner), double check your order, address, and payment options.
Towards the bottom, look for a box labeled “Coupon” and enter in one of the Bite Squad coupons above and then click “Apply”.